This Privacy Policy outlines how SeroBurn collects, uses, and protects your personal information, as well as the options available to you regarding your data when using our website or purchasing our products.
Personal Information We Collect
When you place an order or create an account on the SeroBurn website, we may request basic personal details such as your name, email address, and billing or shipping postal code. This information allows us to process transactions accurately and provide better customer service.
In addition, our system may automatically gather technical data including IP address, browser type, operating system, and on-site activity. This data is used solely for website analytics and service improvement purposes.
Email Subscription & Communication
Customers who purchase from SeroBurn may receive informational or promotional emails, including access to a free newsletter. Subscription is optional and not required to complete a purchase.
You may unsubscribe at any time using the link included in each email. Continued email delivery after subscription does not result in personal, emotional, or financial harm.
How Your Data Is Used
We use collected information strictly to:
- Complete payments and fulfill orders
- Send order confirmations, shipping updates, and essential notifications
- Analyze customer behavior to improve website performance and services
Your personal data is never used beyond these stated purposes.
Secure Payment Processing
SeroBurn uses industry-standard 256-bit SSL encryption to protect all payment transactions. Credit card details are encrypted during processing and are never accessible to customer service staff or fulfillment personnel.
Legal Disclosure & Data Access
Personal information may be disclosed if required by applicable laws or legal authorities. If you would like to review, update, or request information about your personal data, please contact us at:
support@SeroBurn.com
Mobile Messaging Terms
By enrolling in SeroBurn’s SMS program, you consent to receive text messages related to order updates, account notifications, and limited promotional messages. Participation is optional and not a condition of purchase.
Message frequency may vary, and standard message and data rates may apply depending on your carrier.
You may opt out at any time by replying STOP, or request assistance by replying HELP or emailing support@SeroBurn.com.
Wireless carriers are not liable for delayed or undelivered messages. Any applicable charges are the responsibility of the user.
Service Changes & Liability
SeroBurn is not responsible for SMS delivery delays, errors, or failures. We reserve the right to modify, suspend, or discontinue SMS services or change sending numbers at any time in compliance with the law.
Our Commitment to Privacy
Protecting your privacy is a priority at SeroBurn. We take reasonable measures to safeguard your information and encourage users to review this policy regularly for updates.
SeroBurn Customer Support
For assistance with orders, shipping, cancellations, or returns, our customer support team is ready to help.
Email: support@SeroBurn.com
Phone: +1-888-704-1133
Mailing Address:
SeroBurn
7780 49th St North, PO Box 513
Pinellas Park, FL 33781
United States
Expedited Shipping: Priority processing with same-day shipment
Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)